I'm migrating from GLPI to Jira Service Desk.
In GLPI, we can configure "categories" for tickets.
For example, we can choose :
How can we configure this in Jira SD. I did some research without understand how it works :)
Thank you in advance
The Jira Marketing team is putting together an ebook on migrating to Data Center. We're looking for pro tips on how you staffed your project team and organized your Proof of Concept. Share yo...
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