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Capturing Okta User Attributes as Jira User Properties

One of our customers are currently using Okta and would like to integrate with Jira Server for SSO authentication. All Okta users are synced from their in-house Active Directory server.

Previously, if we want to grab custom user attributes (such as Departments, Reporting Manager, Contact Number etc) from Active Directory, we recommended the Active Directory Attributes Sync Marketplace app. We would then populate the attributes to custom fields so it is easily reportable. This was easily configurable and would fit the above scenario.

However, after speaking to the customer, they would prefer not to grab the information from the AD, but rather from Okta.

Is there a way we can grab the user attributes from Okta, and perhaps populate them as user properties in Jira? We've managed to work around grabbing user properties using the nFeed app and populate them into fields. But in order to grab those details from Okta into user properties has been a challenge.

2 answers

1 accepted

I managed to implement this feature by utilising the URL as a datasource, and parse the Okta REST API URL for a user account:


By using this method, we get the JSON result, which then can be used to pull out the attributes into nFeed fields (



How did they finally solve it? We have the same problem, we have to retrieve properties of OKTA users and report them in custom fields. How do we synchronize OKTA user properties with Jira properties?

Is the only solution at the moment the one indicated by Justin?


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