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Cant upload file

Bryan Cheung
Bryan Cheung
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February 5, 2025

When adding a pdf to the rich description field shows it uploading.

 

Screenshot 2025-02-05 144940.png 
and after refreshed:

Screenshot 2025-02-05 145057.png

THIS ISNT AN ACCIDENT. It happens 100% of the time, ALL THE TIME.

Uploading files do NOT work? I'd think Jira wouldnt have these basic issues?

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Jack Brickey
Jack Brickey
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February 5, 2025

Hi @Bryan Cheung , I am unable to reproduce that in my instance. If others are experiencing this and it is occurring with multiple pdf files and multiple browsers, I would highly recommend raising a ticket with Atlassian support so that they might investigate.

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