Cant login atlassian.com ondemand

Is impossible login on my xxxa.atlassian.com

2 different persons try it

4 times change the passoword (seems ok, but the new password doesnt work)

3 differents browers

2 times clear cache

.... what happend?

Always this image:

1 answer

This widget could not be displayed.

I do not directly see anything being wrong with this instance accessing it from support, perhaps you want to create a support request at https://support.atlassian.comfor this.

Thks Mick!, i am a beginner in Jira and dont know correct process to solve this problem.

Sorry for my english!.

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