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Cant connect Jira to Power Automate
Maksim Poplavsky
I'm New Here 
May 26, 2023 I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Hi,
I am trying to use Jira connector in power automate and get this error while using create new issue action:
Could not retrieve values. The dynamic invocation request failed with error: { "error": { "code": 401, "message": "Please check your credentials and try again. \n\n\n\n\n\n\n\n\n\n\n<html>\n\n<head>\n <title>Unauthorized (401)</title>\n \n\n\n\n\n\n\n<!--[if IE]><![endif]-->\n<script type=\"text/javascript\">\n (function() {\n var contextPath = '';\n\n function printDeprecatedMsg() {\n if (console && console.warn) {\n console.warn('DEPRECATED JS - contextPath global variable has been deprecated since 7.4.0. Use `wrm/context-path` module instead.');\n }\n }\n\n Object.defineProperty(window, 'contextPath', {\n get: function() {\n printDeprecatedMsg();\n return contextPath;\n },\n set: function(value) {\n printDeprecatedMsg();\n contextPath = value;\n }\n });\n })();\n\n</script>\n<script data-wrm-key=\"com.atlassian.plugins.atlassian-plugins-webresource-rest:data-collector-perf-observer,jira.webresources:resource-phase-checkpoint-init\" data-wrm-batch-type=\"resource\" data-initially-rendered>\nwindow.__resourcePhaseCheckpointResolvers={resolveDeferPhaseCheckpoint:null,resolveInteractionPhaseCheckpoint:null},window.performance&&window.performance.mark&&(window.DeferScripts||(window.DeferScripts={}),window.DeferScripts.totalClicks=0,window.DeferScripts.totalKeydowns=0,window.DeferScripts.clickListener=function(){\"use strict\";window.DeferScripts.totalClicks+=1},window.addEventListener(\"click\",window.DeferScripts.clickListener),window.DeferScripts.keydownListener=function(){\"use strict\";window.DeferScripts.totalKeydowns+=1},window.addEventListener(\"keydown\",window.DeferScripts.keydownListener)),window.resourcePhaseCheckpoint=Object.freeze({defer:new Promise(function(e){\"use strict\";window.__resourcePhaseCheckpointResolvers.resolveDeferPhaseCheckpoint=e}),interaction:new Promise(function(e){\"use strict\";window.__resourcePhaseCheckpointResolvers.resolveInteractionPhaseCheckpoint=e})}),Object.freeze(window.__resourcePhaseCheckpointResolvers);\n!function(){\"use strict\";if(\"PerformanceObserver\"in window){const e=[];window.__observedResources=e;const r=e=>\"script\"===e?\"script\":\"css\";new PerformanceObserver((n=>{n.getEntries().filter((({initiatorType:e,name:r})=>{const n=\"script\"===e||((e,r)=>\"link\"===e&&\"css\"===new URL(r).pathname.split(\".\").pop())(e,r),i=new URL(location.href).origin===new URL(r).origin;return n&&i})).forEach((({name:n,transferSize:i,encodedBodySize:s,initiatorType:o})=>{e.push([i,s,n,r(o)])}))})).observe({type:\"resource\"})}}();\n\n</script>\n<script>\nwindow.WRM=window.WRM||{};window.WRM._unparsedData=window.WRM._unparsedData||{};window.WRM._unparsedErrors=window.WRM._unparsedErrors||{};\nWRM._unparsedData[\"com.atlassian.jira.ext.calendar:tipDataProvider.tip\"]=\"{\\\"suppressTip\\\":false}\";\nWRM._unparsedData[\"com.onresolve.jira.groovy.groovyrunner:behaviours-translations.behaviours-translations-data-provider\"]=\"{\\\"field.title.missing.value\\\":\\\"You must enter a value for this field\\\"}\";\nWRM._unparsedData[\"jira.core:default-comment-security-level-data.DefaultCommentSecurityLevelHelpLink\"]=\"{\\\"extraClasses\\\":\\\"default-comment-level-help\\\",\\\"title\\\":\\\"Commenting on an Issue\\\",\\\"url\\\":\\\"https://docs.atlassian.com/jira/jcore-docs-094/Editing+and+collaborating+on+issues#Editingandcollaboratingonissues-restrictacomment\\\",\\\"isLocal\\\":false}\";\nWRM._unparsedData[\"jira.core:feature-flags-data.feature-flag-data\"]=\"{\\\"enabled-feature-keys\\\":[\\\"com.atlassian.jira.agile.darkfeature.editable.detailsview\\\",\\\"nps.survey.inline.dialog\\\",\\\"com.atlassian.jira.agile.darkfeature.edit.closed.sprint.enabled\\\",\\\"jira.plugin.devstatus.phasetwo\\\",\\\"jira.frother.reporter.field\\\",\\\"atlassian.rest.xsrf.legacy.enabled\\\",\\\"jira.issue.status.lozenge\\\",\\\"com.atlassian.jira.config.PDL\\\",\\\"jira.plugin.devstatus.phasetwo.enabled\\\",\\\"atlassian.aui.raphael.disabled\\\",\\\"app-switcher.new\\\",\\\"frother.assignee.field\\\",\\\"com.atlassian.jira.projects.ProjectCentricNavigation.Switch\\\",\\\"jira.onboarding.cyoa\\\",\\\"com.atlassian.jira.agile.darkfeature.kanplan.enabled\\\",\\\"com.atlassian.jira.config.ProjectConfig.MENU\\\",\\\"com.atlassian.jira.projects.sidebar.DEFER_RESOURCES\\\",\\\"com.atlassian.jira.agile.darkfeature.kanplan.epics.and.versions.enabled\\\",\\\"com.atlassian.jira.agile.darkfeature.sprint.goal.enabled\\\",\\\"com.atlassian.jira.config.BIG_PIPE_KILLSWITCH\\\",\\\"jira.zdu.admin-updates-ui\\\",\\\"jira.zdu.jmx-monitoring\\\",\\\"sd.new.settings.sidebar.location.disabled\\\",\\\"jira.zdu.cluster-upgrade-state\\\",\\\"com.atlassian.jira.email.templates.readFromJiraHome\\\",\\\"com.atlassian.jira.agile.darkfeature.splitissue\\\",\\\"com.atlassian.jira.config.CoreFeatures.LICENSE_ROLES_ENABLED\\\",\\\"jira.export.csv.enabled\\\"],\\\"feature-flag-states\\\":{\\\"com.atlassian.jira.use.same.site.none.for.xsrf.token.cookie\\\":true,\\\"com.atlassian.jira.leaked.all.anonymous.access\\\":true,\\\"com.atlassian.jira.in.product.diagnostics.extended.logging\\\":false,\\\"com.atlassian.jira.agile.darkfeature.handle.ug.usernames\\\":true,\\\"com.atlassian.jira.security.endpoint.non.admin.access.screens\\\":false,\\\"com.atlassian.jira.mailHandlerImapMessageQueryLegacy\\\":false,\\\"com.atlassian.diagnostics.scheduler.monitor\\\":true,\\\"com.atlassian.jira.webhookEventsAsyncProcessing\\\":false,\\\"com.atlassian.jira.serAllowShareWithNonMember\\\":true,\\\"com.atlassian.jira.diagnostics.perflog\\\":true,\\\"com.atlassian.jira.dbr\\\":true,\\\"com.atlassian.jira.bc.user.search.MeasuringUserPickerSearchService\\\":false,\\\"com.atlassian.jira.agile.darkfeature.legacy.epic.picker\\\":false,\\\"com.atlassian.jira.issuetable.move.links.hidden\\\":true,\\\"com.atlassian.jira.agile.darkfeature.unlink.sprints.on.issue.move\\\":true,\\\"jira.renderer.consider.variable.format\\\":true,\\\"jira.no.frother.multiuserpicker.field\\\":false,\\\"com.atlassian.jira.plugin.issuenavigator.jql.autocomplete.eagerlyLoaded\\\":false,\\\"com.atlassian.jira.user.dbIdBasedKeyGenerationStrategy\\\":true,\\\"com.atlassian.portfolio.dcBundling\\\":true,\\\"com.atlassian.jira.sharedEntityEditRights\\\":true,\\\"com.atlassian.jira.security.endpoint.anonymous.access.resolution\\\":false,\\\"com.atlassian.jira.agile.darkfeature.sprint.goal\\\":true,\\\"com.atlassian.jira.thumbnailsDeferredGeneration\\\":true,\\\"jira.cluster.monitoring.show.offline.nodes\\\":true,\\\"com.atlassian.jira.commentReactions\\\":true,\\\"data.pipeline.feature.jira.issue.links.export\\\":true,\\\"com.atlassian.jira.custom.csv.escaper\\\":true,\\\"com.atlassian.jira.fixedCommentDeletionNotifications\\\":true,\\\"com.atlassian.jira.allThumbnailsDeferred\\\":false,\\\"com.atlassian.jira.plugin.issuenavigator.filtersUxImprovment\\\":true,\\\"com.atlassian.jira.agile.darkfeature.kanplan.epics.and.versions\\\":true,\\\"com.atlassian.jira.jsd.mobile\\\":true,\\\"jira.customfields.cleanup.identification\\\":false,\\\"data.pipeline.feature.jira.all.exportable.custom.fields\\\":true,\\\"com.atlassian.jira.defaultValuesForSystemFields\\\":true,\\\"jira.dc.cleanup.cluser.tasks\\\":true,\\\"jira.customfields.bulk.delete\\\":false,\\\"mail.batching.override.core\\\":true,\\\"com.atlassian.jira.issues.archiving.filters\\\":false,\\\"jira.users.and.roles.page.in.react\\\":true,\\\"jira.security.csp.sandbox\\\":true,\\\"com.atlassian.jira.agile.darkfeature.synced.sprints\\\":false,\\\"com.atlassian.jira.agile.darkfeature.velocity.chart.ui\\\":true,\\\"com.atlassian.jira.returnDefaultAvatarsForBrokenAvatars\\\":true,\\\"com.atlassian.jira.agile.darkfeature.sprint.auto.management\\\":false,\\\"jira.jql.suggestrecentfields\\\":false,\\\"com.atlassian.jira.gdpr.rtbf\\\":true,\\\"com.atlassian.jira.security.xsrf.session.token\\\":true,\\\"com.atlassian.jira.security.project.admin.revoke.with.application.access\\\":true,\\\"com.atlassian.jira.agile.darkfeature.optimistic.transitions\\\":true,\\\"com.atlassian.jiranomenclature\\\":true,\\\"com.atlassian.jira.security.endpoint.non.admin.access.avatar.system\\\":false,\\\"com.atlassian.jira.agile.darkfeature.kanplan\\\":true,\\\"com.atlassian.jira.agile.darkfeature.boards.find.on.board\\\":true,\\\"com.atlassian.diagnostics.http.monitor\\\":true,\\\"com.atlassian.jira.agile.darkfeature.future.sprint.dates\\\":true,\\\"jira.customfields.paginated.ui\\\":true,\\\"com.atlassian.jira.filtersAndDashboardsShareableWithAllGroupsAndRoles\\\":true,\\\"com.atlassian.jira.in.product.diagnostics\\\":true,\\\"com.atlassian.jira.agile.darkfeature.edit.closed.sprint\\\":true,\\\"jira.create.linked.issue\\\":true,\\\"jira.sal.host.connect.accessor.existing.transaction.will.create.transactions\\\":true,\\\"com.atlassian.jira.advanced.audit.log\\\":true,\\\"jira.quick.search\\\":true,\\\"external.links.new.window\\\":true,\\\"jira.jql.smartautoselectfirst\\\":false,\\\"jira.jql.membersof.ignoreGlobalPermissionsForAnonymous\\\":false,\\\"data.pipeline.feature.jira.issue.history.export\\\":true,\\\"jira.webactions.request.method.recognition\\\":true,\\\"jira.richeditor.bidi.warning\\\":true,\\\"com.atlassian.jira.security.endpoint.non.browse.projects.access.fields\\\":false,\\\"atlassian.cdn.static.assets\\\":true,\\\"com.atlassian.jira.lazyload.activity.tabs\\\":true,\\\"mail.batching\\\":false,\\\"com.atlassian.jira.safeguards\\\":true,\\\"com.atlassian.jira.xml.deserializerAllowlist\\\":true,\\\"com.atlassian.jira.privateEntitiesEditable\\\":true,\\\"com.atlassian.jira.security.endpoint.anonymous.access.priority\\\":false,\\\"jira.priorities.per.project.edit.default\\\":false,\\\"com.atlassian.jira.agile.darkfeature.issues.in.epic.details.view\\\":true,\\\"com.atlassian.jira.plugin.issuenavigator.anonymousPreventCfData\\\":false,\\\"jira.priorities.per.project.jsd\\\":true,\\\"com.atlassian.jira.safeguards.email.notifications\\\":true,\\\"com.atlassian.jira.agile.darkfeature.rapid.boards.bands\\\":true,\\\"com.atlassian.jira.agile.darkfeature.flexible.boards\\\":true,\\\"com.atlassian.jira.agile.darkfeature.sprint.picker.allsprints.suggestion\\\":true,\\\"com.atlassian.jira.agile.darkfeature.epic.validate.visibility\\\":true,\\\"data.pipeline.feature.jira.issue.rank.export\\\":true,\\\"data.pipeline.feature.jira.jsm.approvals.export\\\":true,\\\"jira.dc.lock.leasing\\\":true,\\\"com.atlassian.jira.accessibility.personal.settings\\\":true,\\\"mail.batching.create.section.cf\\\":true,\\\"com.atlassian.jira.send.email.notifications.to.user.without.application.access\\\":false,\\\"com.atlassian.jira.security.endpoint.non.browse.projects.access.autocompletedata\\\":false,\\\"com.atlassian.mail.server.managers.hostname.verification\\\":true,\\\"com.atlassian.advancedroadmaps.rebrand\\\":true,\\\"com.atlassian.diagnostics.monitors\\\":true,\\\"com.atlassian.jira.upgrade.startup.fix.index\\\":true,\\\"com.atlassian.jira.security.endpoint.anonymous.access.projectCategory\\\":false,\\\"jira.redirect.anonymous.404.errors\\\":true,\\\"com.atlassian.jira.issuetable.draggable\\\":true,\\\"data.pipeline.feature.jira.jsm.canned.responses.export\\\":true,\\\"com.atlassian.diagnostics.operating.system.monitor\\\":false,\\\"com.atlassian.jira.attachments.generate.unique.suffix\\\":true,\\\"com.atlassian.jira.agile.darkfeature.kanban.hide.old.done.issues\\\":true,\\\"jira.version.based.node.reindex.service\\\":true,\\\"com.atlassian.jira.agile.darkfeature.backlog.showmore\\\":true,\\\"com.atlassian.diagnostics.database.monitor\\\":true,\\\"com.atlassian.jira.agile.darkfeature.sprint.plan\\\":false,\\\"com.atlassian.diagnostics.garbage.collection.monitor\\\":true,\\\"com.atlassian.jira.security.endpoint.anonymous.access.issueLinkType\\\":false,\\\"jira.jql.membersof.ignoreGlobalPermissionsForLoggedUsers\\\":false,\\\"com.atlassian.jira.safeguards.work.in.progress\\\":false,\\\"com.atlassian.jira.security.LegacyJiraTypeResolver.WARN_ONLY\\\":false,\\\"data.pipeline.feature.jira.schema.version.2\\\":true,\\\"com.atlassian.jira.agile.darkfeature.burnupchart\\\":true,\\\"com.atlassian.jira.issues.archiving.browse\\\":true,\\\"com.atlassian.jira.agile.darkfeature.velocity.sprint.picker\\\":false,\\\"jira.instrumentation.laas\\\":false,\\\"com.atlassian.jira.security.ChartUtils.browse.projects.permission.check\\\":false,\\\"data.pipeline.feature.jira.jsm.kb.stats.events.export\\\":true,\\\"mail.batching.user.notification\\\":true,\\\"com.atlassian.diagnostics.jql.monitor\\\":true,\\\"com.atlassian.portfolio.permission.check.for.permissions\\\":true,\\\"com.atlassian.jira.agile.darkfeature.dataonpageload\\\":true,\\\"jira.webactions.request.method.dependent.xsrf.checks\\\":true,\\\"data.pipeline.feature.jira.archived.issue.export\\\":false,\\\"com.atlassian.jira.projects.per.project.permission.query\\\":true,\\\"com.atlassian.jira.issues.archiving\\\":true,\\\"jira.priorities.per.project\\\":true,\\\"index.use.snappy\\\":true}}\";\nWRM._unparsedData[\"jira.core:terminology-data.terminology\"]=\"{\\\"terminologyEntries\\\":[{\\\"originalName\\\":\\\"sprint\\\",\\\"originalNamePlural\\\":\\\"sprints\\\",\\\"newName\\\":\\\"sprint\\\",\\\"newNamePlural\\\":\\\"sprints\\\",\\\"isDefault\\\":true},{\\\"originalName\\\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warning\">\n <p>Encountered a <code>"401 - Unauthorized"</code> error while loading this page.</p>\n <p>Basic Authentication Failure - Reason : AUTHENTICATED_FAILED</p>\n <p><a href=\"/secure/MyJiraHome.jspa\">Go to Jira home</a></p>\n </div>\n </main>\n </div></div>\n</body>\n</html>", "source": "uk-001.azure-apim.net", "path": "choose\\otherwise", "policyId": "", "clientRequestId": "8b6aac4c-ac60-41b9-a523-e8c135c4bd23" } }.
Also I tried Oauth and got this:
