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Cant change assignee via screen

Alexey Borisov2

I have a screen in the my JIRA. There is a lot of fields can be changed through it. One of this fields is "assignee". I have admin permissions, but when I change assignee in this screen and press "Ok" assignee not changing. JIRA 6.1.5

PS Sorry for my English

Accepted answers

Andris Grinbergs

Please check catalina.out and atlassian-jira.log files for any errors when you click OK.

Also - how do you change assignee? Do you start typing and then click on assignee name? Or just type it's name.

Does the person to which you change "assignee" have permission "assignable user" for project in which you change it? If users don't have "Assignable user" permission to project, you can't set him as assignee.

All comments

Tarun Sapra

In your project admin section, do you have the right permissions for th operation -

Assign Issues
Ability to assign issues to other people.

There might be a group/ role which can do the above operation are you part of that group or role.

Alexey Borisov2

Yes, I have this permission

Andris Grinbergs

Please check catalina.out and atlassian-jira.log files for any errors when you click OK.

Also - how do you change assignee? Do you start typing and then click on assignee name? Or just type it's name.

Andris Grinbergs

Try following syntax in dbconfig.xml <url> section:

jdbc:oracle:thin:@(DESCRIPTION=
(LOAD_BALANCE=on)
(ADDRESS_LIST=
(ADDRESS=(PROTOCOL=TCP)(HOST=host1) (PORT=1521))
(ADDRESS=(PROTOCOL=TCP)(HOST=host2)(PORT=1521)))
(CONNECT_DATA=(SERVICE_NAME=service_name)))"

After @ you should write service name database definition from your tnsnames.ora

Alexey Borisov2

I am clickng on one of the users. This user has the "assignable user" permission.

Cant find anything in the logs

Andris Grinbergs

Is there any chance that there is a post-function in workflow transition which changes it back?

Also - you may have custom field "assignee" and you change the other one...

Fabio Racobaldo _Catworkx_

Hi Alexey,

In my opinion, the issue is related to the used workflowf. Are you sure that the workflow has been published?

Regards,

Fabio

Sorin Sbarnea (

Maybe this https://jira.atlassian.com/browse/JRA-40142 ?

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