Cannot see previous weeks in Time Sheet Gadget

The Time Sheet Gadget on my Dashboard will nolonger show previous weeks. The backwards and forward arrows have no effect. Clicking on the padlock icon changes the padlock to open or closed but makes no difference other than occasionaly causes an error message "An internal server error occurred when requesting resource ." This gadget has worked well for a many months.

3 answers

1 accepted

After a short while the problem showed up also in Firefox. There seems to be an issue with the padlock icon. Deleteing all browser temporary files rectifies the problem and NOT clicking on the padlock icon prevents it happening again.

Hi David,

to clarify while trialling the product do you have an eval license? Sometimes when the license expires you see the product but the connection to respond is ceased.

which browser are you using? rendering issues can be based on your browser settings like DOM Storage is switched off if you have a microsoft update in IE or your java isn't up to date in firefox.

Is the Timesheet Gadget related to Tempo or Timesheet reports for JIRA by atlassian?

Thank you Adelle.

You were right to suspect the browser as it is a problem with IE only. Everything works well in Firefox. Strange that it happened suddenly and IE automatic updates are off but I can live with Firefox.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

64 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you