I have a custom field, named 'Triggered Alert', which takes Short Text. Usually, I can search for text in this field. For example, if an issue has a value of 'test' for the field, the JQL query "Triggered Alert[Short text]" ~ "test" will return the issue. However, there are certain values where it doesn't work.
For example, if the field has a value of 'oriser_b', the query "Triggered Alert[Short text]" ~ "oriser_b" does not return anything.
However, if I change it to 'orier_b' and "Triggered Alert[Short text]" ~ "orier_b", this works.
What's the difference between 'oriser_b' and 'orier_b', that one works and the other doesn't?
Hi @Chinedum Echeta -- Welcome to the Atlassian Community!
I found this recent defect about custom, short text fields producing inconsistent results with JQL searches: https://jira.atlassian.com/browse/JRACLOUD-76075
If you are on a paid instance of Jira, you may want to ask your site admin to submit a defect to have Atlassian take a look: https://support.atlassian.com/contact/#/
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