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Cannot search for custom field when it has a certain value Edited

I have a custom field, named 'Triggered Alert', which takes Short Text. Usually, I can search for text in this field. For example, if an issue has a value of 'test' for the field, the JQL query "Triggered Alert[Short text]" ~ "test" will return the issue. However, there are certain values where it doesn't work.

For example, if the field has a value of 'oriser_b', the query "Triggered Alert[Short text]" ~ "oriser_b" does not return anything.

However, if I change it to 'orier_b' and "Triggered Alert[Short text]" ~ "orier_b", this works.

What's the difference between 'oriser_b' and 'orier_b', that one works and the other doesn't?

1 answer

1 accepted

1 vote
Answer accepted

Hi @Chinedum Echeta  -- Welcome to the Atlassian Community!

I found this recent defect about custom, short text fields producing inconsistent results with JQL searches:

If you are on a paid instance of Jira, you may want to ask your site admin to submit a defect to have Atlassian take a look:

Best regards,


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