Cannot resolve issue via REST API

Hi all,

I am trying to resolve an issue via the REST API but I keep getting the following error:

Could not find valid 'id' or 'name' in resolution object.

I have used the API to fetch all valid resolutions before-hand so I know I am passing in the correct resolution. I have tried both Name and ID - still get the same error.

The JSON I am sending is:

"fields": {
"resolution": "Done"

"transition": {
"id": "801"

Using the following URL:

I did read that the resolution field would have to be on the edit form for this to work, but having added it I still get the same error.

Has anyone else experienced this?



2 answers

1 accepted

Accepted Answer
1 vote
Warren Levy Community Champion Oct 04, 2017

Hi Ben

This is the JSON that I use

"update": {},
"transition": {
"id": "241"
"fields": {
"resolution": {
"name": "Done"

 and this is the call that I use


Thank you Warren! Comparing your JSON to mine I can clearly see now I missed the resolution "name" key. I'll go back to the Java library that generated that code and try and fix it.

Thanks for your help.

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