Cannot raise ticket on Atlassian Support Portal

Hello

I keep getting this message when trying to raise a support ticket on the Atlassian Support Portal:

Sorry your request was unable to be sent at this time. Please try again.

I tried several times using different browsers but getting the same outcome, and it seems that Atlassian stopped accepting tickets raised through support@atlassian.com.

Can anyone help me?

Thank you

Jaye

 

1 answer

0 vote

Hi @Jaye Wong,

Did you try through this page?

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

Mission-critical battery manufacturer fulfills FAA software requirements with Commit Policy Plugin

EaglePicher Technologies is a leading manufacturer of battery systems for diverse industries like defense, aviation, space or medical. As they operate in highly regulated industries, keeping a clear ...

178 views 0 2
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you