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Cannot open project

bert_vogel
bert_vogel
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February 10, 2025

I cannot open the Jira page of my project. I try to open: 

 

Jira - Jira Software Cloud - Core IT

It gives the following information in the error:

Hash 155X1EA Trace 302673ab519c4b64b1877d6e79bcd05c

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Vishal Biyani
Vishal Biyani
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February 10, 2025

@bert_vogel 

Can you try clearing your browser cache and see if it works?

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bert_vogel
bert_vogel
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February 10, 2025

Did not work. I did have to log in again and even after loggin in again the link doesn't work.

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Andy Heinzer
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 10, 2025

Hi @bert_vogel 

It appears that you do not have an active account on that site.   You will need to contact a site-admin of that site so that they could add to you to the site or reactivate your existing account.  Only then would you be able to reach the site.

Andy

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