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Cannot manage apps and get error message with plans and parent child links

Error message occurs

"You're not licensed for Advanced Roadmaps for Jira. To continue, obtain a Data Center license, or contact support to confirm your license."

 

Cannot manage apps or do anything about it currently 

Jira version 8.4

1 answer

0 votes
Dave Atlassian Team Apr 07, 2021

Hi @Melissa Robertson-Le,

Do you think you could provide some more context around this question please? Were you previously using Advanced Roadmaps and are no longer able to? What version of Advanced Roadmaps were you using?

We are no longer selling Advanced Roadmaps on the market place to Server customers as it is now included as part of Data Center, however we are continuing to support existing Advanced Roadmaps customers on Server.

I'd really love to understand more how you ended up with this error message? Have you attempted to update or install the Advanced Roadmaps app recently?

Regards,

Dave 

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