Cannot make a JIRA REST API request (returning HTML?) Edited

Hello all,

I am trying to make some REST requests for my Jira Cloud instance and it doesn't seem to be working. Here are the steps I have taken:

  1. Created an API token
  2. Created the base64-encoded basic authentication header value (in my case, I used something like `echo username:api_token | base64` and stripped the last 4 characters to match the example given here.
  3. Make a curl request like shown below:
curl -D- -H 'Content-Type: application/json' \
-H 'Authorization: Basic [base64 value here]' \
-X GET \
https://subdomain.atlassian.net/rest/api/2/issue/[issue key]

The response I get back appears to be an HTML unauthorized request page that has a link back to the Jira home page.

Is there some sort of authorization I need to do outside of creating an API key? The user account that I'm using has access to the project and issue I'm trying to fetch.

1 answer

1 accepted

2 votes
Accepted answer

Hi @Mylan Connolly

If you have created an API Token, then please run the request as it follows:

curl -D- -u EMAIL_ADDRESS:API_TOKEN -X GET https://subdomain.atlassian.net/rest/api/2/issue/ISSUE_KEY

(you can avoid the content type since it is just a GET request and you could avoid specifying the -X GET as well but I have put it there in order to avoid confusion :) )

For further details please see:

 

I hope this helps

Thanks for the help, that seems to have done the trick.

The documentation on that page seems to contradict the documentation here, however your solution works. Thanks again!

I believe the documentation needs indeed to be fixed since in the "Simple Example" section it provides the same curl request but it is not specifying you need to use the email address instead of the username:

Yeah I think that was the confusion I ran into; this whole time I was using the username field instead of the email address. When I corrected the actual code in my program (that the curl request was emulating), all I had to do was change the configuration to use an email address instead of a username).

Thanks again!

You are very welcome, I am happy to know this helped.

Have a nice weekend!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

809 views 3 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you