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Cannot login to Jira Edited

Dear Community,


Please help to login to Jira, which I just bought for myself - server license.

After install Jira brings following page, and it does not accept anything.

I have only admin email and password.


Let me explain more what I have done:

I wanted to setup my busness using Jira. My busness is 1 person business, I develop & sell items on ebay

So I bought Jira server license, for 1 year and want to setup on win10.
I downloaded 2 packages:
>> atlassian-jira-software-8.5.1-x64.exe

and started to install the exe file. I run it as admin.
After install I launched the app and chose "Set it up for me"
It asked to select License and I selected: Jira Software Server

Than I setup admin account and system automatically configured Jira.

After that when I go to "http://localhost:8080/secure/Dashboard.jspa", it asks for Username/Password, which I do not have


5 answers

Use the admin account you setup during the installation process.  

With that said, you should consider signing up for the free version of Jira Cloud to get started.  It'll get you going without having to manage a server and software updates.

Sorry I dont understand your explanation.


>> Use the admin account you setup during the installation process.

Where to use? Even when i input admin password Jira does not accept that


I already registered Jira Cloud

Also where is the Jira installed? 

I want to see its install path and may be there is some Admin tools there, but cannot locate.

How in local PC I can run Jira?

Is : http://localhost:8080/secure/Dashboard.jspa the only option?

I tried to restore my password, my localhost Jira allows to input email.

Than it says that will send email, but I have not received any email.JiraIssue2.PNG

Arman006 I'm New Here Apr 05, 2020

I also tried to restore password, but did not received any email. What should we do now ?  

I want to announce that this issue is still not resolved.

0 votes

I have the same problem, I am sure my username and password is correct but cant login.

I have clicked on forgot password and did not receive any email, its been more than 12 hours, please help!



Thank you

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