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I have Kanban board above it I clicked Add people
And sent an invitation to email. Fter clicking on link user sees himself in a list on board. But I as a manager I dont see him and cannot assign him to tasks.
For me he is not active yet. Why? Please help
Hi @Evo Mind ,
Make sure that this user is assigned to a role in your project that has the assignable user permission (if your project is company managed). Check project settings / permissions and project settings / people to make sure this person is assigned the right permission level in your project.
Hope this helps!
Hi @Evo Mind
To add to the response from @Bastien Delourmel: You can only see the icon of a user in a board's filter if the user is actually assigned to an issue on the board. Therefore, if you create a new issue, assign the user you invited and move the issue to the board, the icon should become visible.
Hope this helps.
Hi @Evo Mind ,
Atlassian already responded to another post regarding this issue. It says that the last activity about a user is updated every four hours. For how long has he been working on this project?
Maybe wait a few hours until the information is updated?
Hopefully it will be resolved by itself, soon!