Cannot get ApplicationUser

Hello,
I logged in as the "test_admin" user in JIRA.
I tried to get ApplicationUser using UserUtil.getUserByKey. for the user "test_operator"
It returns null, however "test_admin" has permissions to get information about "test_operator".

I tried the same using rest api
/rest/api/2/user?username=test_operator
and I managed to get the information.

Why is UserUtil.getUserByKey returning null?
For the other users it works correctly, the problem occurs only with one user.

The User Directory has "Atlassian Crowd" type.

JIRA server - 6.1

Thanks in advance,
Tatiana.

0 answers

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

886 views 3 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you