I tried to configure Jira to connect to our IMAP mail server host, but got "ConnectException: Connection refused: connect" error.
I followed the steps on https://confluence.atlassian.com/display/JIRA061/Connecting+to+SSL+services to add domain cert into the keystore, but still got same error.
Any idea about what might be the problem?
ConnectException: Connection refused: connect
That error means the server is there and listening, but is not set up to accept connections, either from your server, or from the user you tried to use (or both).
Try a telnet to that server and port and see if you can log in. But whatever you do, you'll need to talk to your IMAP server admin
It shouldn't matter. A load balancer will be presenting a consistent name and interface, even though the request may end up being handled by different servers or services.
The problem is that you're account is not set up to log in to the imap servers, or you can't reach them
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