Cannot change ComponentManager status from NOT_STARTED to PLUGINSYSTEM_STARTED

Since we've upgraded our server from Win 2012R2 to Win 2016 every time the server is restarted, JIRA Server presents the message "Cannot change ComponentManager status from NOT_STARTED to PLUGINSYSTEM_STARTED". I have to restart the Jira Service to keep it working again.

I had already changed the Startup Type from "Automatic" to "Automatic (delayed start)", no changes on this strange behaviour.

Is anybody else facing the same issue? Any hints?

1 answer

Inspecting the logfile, we've found this message:

JIRA-Bootstrap ERROR      [c.a.jira.startup.ComponentContainerLauncher] A fatal error occurred during initialisation. JIRA has been locked.
com.atlassian.plugin.osgi.container.OsgiContainerException: Unable to clean the cache directory: C:\Program Files\Atlassian\Application Data\JIRA\plugins\.osgi-plugins\felix

The strange thing is that a restart on service succeeds, without cnahging any security permissions on this folder.

 

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