Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Cannot add tickets to sprint

The ticket is in the backlog, but I cannot add it to the sprint, for 2 reasons.

1. I cannot drag and drop - not a jira issue but a royal PITA.

2. Its not an option in the ticket's fields. And when I try to configure the ticket, 'Sprint' isnt even an option. 

 

None of the tickets visible in the screenshot are able to be added.sprint.PNGno sprint.PNG

1 answer

0 votes

From the name of the screen you are looking at, the project was created as a Kanban project, so it would not have included the sprint "field" (as Kanban does not do sprints).  You probably need to get it added to the project and then screens.

But your board is a Scrum one, so that does have sprints.  But what is the sort order in the board filter?

@Nic Brough _Adaptavist_  

I have other ANLY tickets that I can add to sprints no problem. But I just realized those tickets in the backlog also don't have the sprint 'field', but those I can drag and drop to the sprint. Any idea why the drag and drop feature would function in one project (scrum) and not another (kanban)?

Also, there is no sort order in the filter, I believe...

To drag and drop, (including into a sprint), you need to have the filter sort order to be set to "rank".

The issues that don't have "sprint" - could they be sub-task types?

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you