Hi @Wendy Stanton ,
Is upmcsupplychain an instance that you manage or is this a company that you are a customer from?
If this is your own instance you don't seem to have access to and you'll have to ask an admin of that project/instance to add you (inside your company)
If this is a company you have a service with and you want to raise a ticket with them i suggest contacting them directly to have you add them with that account to the system.
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events