I have a task ticket with a set Due Date. I want to remove the due date. Whenever I remove it and save my changes, the due date disappears; however, when I refresh the screen, the due date reappears.
There are no subtasks on this item.
I assume you checked the basic? field not mandatory,...
Did you check the history? It might not all be visible in the new view but you can always check in the old view.
It should have 2 entries (1 clear date, 1 set date).
It will at least eliminate some add-on or script.
I am also not able to remove Due Date in my ticket but able to change the due date.
I have already mapped below project permission for me.
Schedule Issues / Resolve Issues Edit Issue even I am Jira admin.
Sharing due date attached screenshot.
Can you please guide for this cause.