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there's a necessity to leave the same comment on multiple issues the same time. Seems like Bulk Operation works fine for it. But is there an option to trigger Canned Response while I use Bulk Operation to change status to Waiting for Customer? I mean there's no Canned Response button in the comment section. Neither I managed to locate whether there any command, that may be typed in this window in order to trigger the Canned Response.
Thank you in advance!