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Cann't see EPIC when creating issue

Guy WOLF July 31, 2022

Hi,

When I try to create issue , don't see EPIC:

epic_1.PNG

Even if it is available:

epic_2.PNG

Thank you.

 

1 answer

2 votes
John Funk
Community Champion
July 31, 2022

Hi Guy,

if you click on the create button in the top of nav bar, do you see epic then? Thinking that your board might have a filter that prevents Epics.

Guy WOLF August 2, 2022

Hi John,

Thank you.

When I click on create button i see that and I create an issue of epic type but it does not appear on the board.

Regards.

John Funk
Community Champion
August 2, 2022

That might be because the Epic is excluded from the board, but never really seen it operate that way before. 

What type of project is it? Company-managed? Team-managed? Jira Work Management/Business?

Guy WOLF August 4, 2022

Hi,

Thank you.

it's a Team-managed project.

Regards.

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John Funk
Community Champion
August 4, 2022

Is it a scrum board?

Guy WOLF August 4, 2022

It is a kanban.

I can see epic issues created in roadmap.

John Funk
Community Champion
August 5, 2022

Sorry, that has me baffled. I would open a support ticket with Atlassian to see if they can explain it. 

Please post the resolution back here.

https://support.atlassian.com/contact/#/

Good Luck!

Guy WOLF August 8, 2022

Hi,

Ok John.

Thank you.

Regrds.

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