Hi. I have Jira Cloud and in the card layout settings of the board settings section, I see an option to add additional information on a card. But one option in the drop down list is missing: an option to place an icon or other indicator on the card to show that the relevant task has active comments.
I know you can add a summary of the description for the task to the card but I'm interested in adding info to indicate that there are active comments for the task. How do I add this? Thanks.
Thanks for the reply. I did what you suggested but it's not working. When I add a comment, the card does not change color. Does this apply only when I do a query search?
Also, it would be nice if Jira would add an icon to the card when there are existing comments, but change to a different icon when a new comment has been added. I can't believe that a world class software like Jira does not have such a basic and essential feature.
Yes @rajn2020 you will have to add a JQL query. However I don't see that many options in JQL when it comes to comments. When you select comment you can only look for a specific text (~) which I don't think is what you are looking for.
There are other options in the dropdown list however I don't think they meet what you are trying to achieve.
As far as adding icons not sure if Atlassian has a plan to add it. However notifications are there to notify people when a comment is added. If issue is still open, then users can add comments.
I hope I answered your questions. If not please let me know.
Thanks @Fadoua. I meant it should show an icon when comments exist then change itself to another icon to indicate that new and unread comments have been added. I know you get email notifications when new comments have been added, but it would be nice to have a visual indicator on the cards just incase you didn't read your email notifications. I'd like to request this feature be added.
Remember that time you realized it was possible to refresh your Jira data in Google sheets with just one click? What if we told you that you can now get the latest data with no clicks at all?! Zero! ...
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