Degraded performance Customers may experience intermittent errors using Community search. Our platform vendor is investigating.
Desired behavior would be to have the issue assigned to Ops_guy_1 as he was the first responder.
Is this possible?
You could use the Script Runner to create a script that updates the assignee. I do not know what your workflow looks like, but if the responses trigger a workflow transition you could use the script in the post condition of the transition. If there is no workflow transition, you could use the Auto Transition Listener to listen to comment events and then call a workflow step that you specifically create for this (and does not change the status of the issue).
I must say this does seem a bit complicated, so I am hoping there are better solutions. Or maybe you can elaborate on your workflow and why the issue needs to be assigned to the first user who comments, that may open up other solutions.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs