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Can you help me with a problem in the import process?

Carlos
Carlos
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June 1, 2020

The import process show me the following error:

Status      Import phase
SUCCESS Processing your Jira backup
FAILED     Processing your Jira data and complements

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Andy Heinzer
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 9, 2020

Hi,

Sorry to hear about this problem.  I have created a support case on your behalf over in https://getsupport.atlassian.com/servicedesk/customer/portal/49/MOVE-10712

Someone from our migrations support team will be able to help investigate this further.

Andy

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Carlos
Carlos
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June 9, 2020

Hi Andy,

Thanks for creating the ticket

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