Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Can you help me with a problem in the import process?

Carlos
Carlos
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
June 1, 2020

The import process show me the following error:

Status      Import phase
SUCCESS Processing your Jira backup
FAILED     Processing your Jira data and complements

Answer
Watch
Like Be the first to like this
207 views

1 answer

1 accepted

0 votes
Answer accepted
Andy Heinzer
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 9, 2020

Hi,

Sorry to hear about this problem.  I have created a support case on your behalf over in https://getsupport.atlassian.com/servicedesk/customer/portal/49/MOVE-10712

Someone from our migrations support team will be able to help investigate this further.

Andy

View More Comments
Carlos
Carlos
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
June 9, 2020

Hi Andy,

Thanks for creating the ticket

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events