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Can you email Jira to kick off story creation?

Cyril James
Cyril James Oct 10, 2023

Hey Team, wondering if there is anyway you can send an email "to Jira" and kick off automation to create a story.

We are on the full cloud version.

Looking to automate a workflow by letting product teams email Jira.

 

 

 

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Kristján Geir Mathiesen
Kristján Geir Mathiesen
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Oct 10, 2023

Hi @Cyril James 

If you go to "Administration" - "Incoming mail" you can configure a mail handler but only one for all of the Jira Software projects (unless you purchase a 3rd Party App). There you can configure what will happen (create a issue, comment on issue, ...).

HTH,
KGM

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Cyril James
Cyril James Oct 10, 2023

Thank you.  Yes we have many Projects under one umbrella.  Do you know of a 3rd party app that does this.  Thank you!

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Kristján Geir Mathiesen
Kristján Geir Mathiesen
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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Oct 11, 2023

Hi.

I think this one can.

Here is another one.

HTH.
KGM

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