Can you create 1 kanban board with multiple workflows

[Thanh-Nhat Vu]

I have a team that delivers features and also fixes bugs/service requests. Both have their own work flow.

Is there a way to visualize it within 1 kanban board as shown in the picture above?

Thanks and best,
Thanh

[Ste Wright · Accepted solution]

Hi @Thanh-Nhat Vu 

You can visualise it on one board.

As a Board Admin:

1. Go to Board Settings > Columns
2. Map the statuses into the column order you require. You'll need to use the same column headers for different workflows, so I would keep these generic for unique statuses in each flow
3. Next, go to Board Settings > Swimlanes
4. Choose to base swimlanes on "Queries"
5. Create a swimlane per issue type (or group of issue types) - for example, for stories the query would be issuetype = Story

This will provide a similar view to your screenshot above - issues will be in swimlanes depending on their type and flowing across one board.

These do flow across the same columns with the same headers. This means that if one workflow has 3 statuses and the other 7, you might have 4 empty columns for the smaller flow.

It's not possible to have different column layouts per swimlane like in the screenshot above.

The alternative will be separate boards. If you wanted a consolidated view aside from boards you could consider creating a Team Dashboard?

Ste

[Thanh-Nhat Vu]

Hi  @Ste Wright ,

thank you for the instructions and your explanation. 

It's not possible to have different column layouts per swimlane like in the screenshot above.

I thought so. I was hoping for someone possibly being aware of an app at the marketplace which would provide a solution to my "problem". 

I was thinking about separate boards too, but the management weren't fond of this idea as they'd argued that they'd rather keep everything in a single overview.

Could you please elaborate what you mean by a "Team Dashboard"?

Thanks and best,
Thanh

[Ste Wright]

Hi @Thanh-Nhat Vu 

There might be an app on the Marketplace - it's not something I've come across but there's lots of options out there.

I found Simple Agile Boards which appears to allow for more flexibility in boards? Might be worth checking it out to see if it can meet your need :)

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I think separate boards can be useful if work types are inherently different.

For example, I've seen teams who run Scrum for their delivery - but might manage BAU work separately in a Kanban as part of their overall team capacity.

My reference to Team Dashboard is Jira Dashboards, available via "Dashboards" on the top navigation bar.

Utilising a Dashboard means you could draw data from multiple sources and visualise it as a central view of all work. So for example, you could use gadgets like:

• Filter Results: See a summary of different issue types and their statuses
• Filter Counts: See a count of issues based on a number of filters - for example, show a summary of the number of open, in progress and closed issues
• Agile Wallboard Gadget: Show multiple boards as gadgets on the dashboard
• Created vs Resolved: For helpdesk tickets - show the flow of work in and out of your team

There's lots of things you can do with dashboards to provide that team or management-level view!

See more on dashboards on these pages.

Ste