Can you change the default session timeout length?

I saw this page:

That doesn't apply to OnDemand though. Is there a way to increase the timeout length for OnDemand installations?

2 answers

0 votes

Hi Evan,

I wanted to advise the default session timeout is not currently available for customisation in JIRA Cloud as described in https://confluence.atlassian.com/display/ONDEMANDKB/Changing+the+default+session+timeout+for+JIRA+Cloud.

We have an open request for the addition of the feature as https://jira.atlassian.com/browse/JRA-34258

Cheers,
Paul

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0 votes

You need to raise a support request on the support site: https://support.atlassian.com to request for the increment of session timeout length.

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