Can we export groups in jira with members included

[Ajay Goud Gaddam]

Hi team,

we need to export all groups in jira with members include to a csv file.

is that possible

[Ste Wright]

Hi @Ajay Goud Gaddam 

You can export all users with their group membership; is that effectively the same thing?

Instructions are below - but see all the details on this help page.

---

If you're still using the old user management experience...

As an Org Admin...

1. Go to Jira Settings > User Management
2. Go to the main User list
3. Press Export Users
4. Select to include Group membership
5. Download the file

---

If you're using the new user management experience...

As an Org Admin...

1. Go to https://admin.atlassian.com/
2. Press Manage Users on any instance
3. Select the 3-dots icon in the top-right
4. Select Export Users
5. Select to include Group membership
6. Download the file

---

Let us know if this meets your need!

Ste

[Nuno Guerra]

I don't see any option to export the list of users.... is there any other way?

[Ste Wright]

Hi @Nuno Guerra 

That's Jira Server/Data Center, rather than Cloud.

There's no native CSV import for users in Server/DC - you'll need to either...

• Use the API to access this information or...
• Use an App from the Marketplace - eg.
  • A scripting app, like Scriptrunner
  • User management apps, like User Management or My User Manager 
  • ...or another App from the Marketplace

Ste

[Derek_Ebrey]

Not necessarily the same thing no.  Unfortunately when we migrated to the cloud instance a check box was left unchecked and we now have 4,000 groups and we need to delete around 3,900.

We need a definitive list of the groups and trying to sort them from the user export list is a major headache, especially as 1 of our users is a member of 135 groups.

A method to get the groups and delete would be REALLY useful, rather than manually clicking all the groups cc TWELVE THOUSAND clicks and trying not to delete the wrong group. 

[Ste Wright]

Hi @Derek_Ebrey 

What are the parameters to help identify the Groups to remove?

In terms of removing Groups in bulk - check out...

• BulkOps App Free (Marketplace App - Free)
• How to do this using Postman / APIs - such as...
  • https://confluence.atlassian.com/cloudkb/delete-groups-from-atlassian-cloud-using-postman-and-rest-apis-1295679991.html
  • https://confluence.atlassian.com/cloudkb/bulk-delete-group-memberships-for-atlassian-cloud-using-postman-and-rest-apis-1333990432.html

Ste

[Amy Chamberlain]

Is there a way to do this not as a global jira admin, but a project admin?

[brady_leach]

We had a similar issue on one of the sites we manage. We contacted Atlassian support and they resolved the issue in less than a day. We gave them the list of groups and users to remove, there was a little back and forth verifying the outcomes, but overall the process was painless. This site is on an enterprise plan. Overall it took around 15 minutes of my time.