Can we create Jira issue automatically in case of build failure?

Deepak Sandilya June 13, 2018

We would like to create the issue in Jira automatically in case of build / deployment failure in Bamboo. I have searched few ways to do this and one of the method is making use of REST API and Pre-post build command runner plugin.

 

But the plugin is supported only till 6.2.* version, i would need this for latest version of Bamboo.

Is there any other way we can achieve this?

1 answer

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Tarun Sapra
Community Leader
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June 13, 2018

Hello @Deepak Sandilya

Currently, your requirement is an open ticket- https://jira.atlassian.com/browse/BAM-2537

Deepak Sandilya June 14, 2018

Thank you Tarun. Is there any other ways that we can use by the time the requirement gets fulfilled?

Tarun Sapra
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 14, 2018

You can trigger a REST call to create a issue in JIRA in case of build failure.

Sandilya Deepak June 14, 2018

Yeah, But is there any utility which helps to get the exit status of the build to make the decision on Success vs Failure to create the ticket.

Chris Johnston June 15, 2018

You could create a parallel stage that periodically checks the status of the primary job and once it's either completed or failed, create your ticket and finish as appropriate.

http://<server>/bamboo/rest/api/latest/result/<projkey>?buildstate
Markus_Stier October 2, 2018

Couldn't you just send an E-Mail notification to jour Jira server?

At Plan Configuration/Notifications there are several events which could be used.

Maybe if you'd use a Jira plugin like "Power Scripts" to parse the contents of the mail you could even create an issue in the appropriate project.

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