Can't view jira service desk and software details for tickets

Jennifer Hoffman June 3, 2024

When I try and click on tickets for more details on any projects that we have (JSM or Jira boards), I get the attached error message. This started about 45 minutes ago. Is there a system bug that anyone knows of that just started? Thanks.

10 answers

4 accepted

1 vote
Answer accepted
Kalpana Chinnappan June 3, 2024

Same here! :(

1 vote
Answer accepted
Erika Schuler
Contributor
June 3, 2024

Same here. When clicking on a service request on a saved list: "We couldn't connect to that issue", when trying to load a queue "an error occurred" Does not matter how you try to open a service request, you always get some form of error message. 

1 vote
Answer accepted
Ray Nixon
Contributor
June 3, 2024

Get this error sometimes on the issue search.2024-06-04 10_18_47-Product Research and Development - Issues - JIRA.png

1 vote
Answer accepted
Ray Nixon
Contributor
June 3, 2024

I have the problem too. Atlassian's support centre has the same problem so can't submit a ticket about it either. 

Jennifer Hoffman June 3, 2024

Same.

1 vote
Kim Cusick
Contributor
June 3, 2024

Seems to be resolved now.

Jennifer Hoffman June 3, 2024

Yep, good on my end now as well.

1 vote
Kim Cusick
Contributor
June 3, 2024

Adding my list to the name of reportees with the same issue.

1 vote
Jennifer Hoffman June 3, 2024

Snag_9c448818.png

0 votes
james ford
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November 18, 2024

 

 

Привет, Дженнифер! Похоже, у вас возникла техническая проблема с Jira, и это действительно может быть раздражающим, особенно когда это мешает просматривать важные детали. Если проблема возникла недавно, возможно, это связано с ошибкой или проблемой на сервере. Рекомендуем обратиться в вашу ИТ-команду или в службу поддержки Jira для получения дополнительной информации. А пока, если хотите немного отвлечься, попробуйте скачать my singing monsters взлом на кристаллы последняя версия — это отличная игра, которая поможет расслабиться, пока проблема решается!

0 votes
Cricket HUB
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October 24, 2024

It sounds like you're experiencing a frustrating issue with Jira! If you're unable to access ticket details, it might help to check if there are any recent updates or maintenance on the system. In the meantime, if you need quick remote access to collaborate with your team, consider using AnyDesk Descarga Gratuita De Grieta. The free download can help you troubleshoot together without the hassle of waiting for fixes. Hope you get it sorted soon.

0 votes
Francisco Luzania _SCII_
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June 3, 2024

Have the same problem here, and can't find anything on the STATUS PAGE that light this one up.

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