Can't transition issue using REST API Edited

Hi all,

 

I'm currently attempting to set a ticket to More Information via the REST API. I've made a call to 

/rest/api/2/issue/{issueIdOrKey}/transitions?expand=transitions.fields

 

to get the available issues, and the one I want in particular seems to be this one:

{
"expand": "transitions",
"transitions": [
{
"id": "111",
"name": "More Info",
"to": {
"self": "https://jira.WEBSITE.co.uk/rest/api/2/status/10005",
"description": "",
"iconUrl": "https://jira.WEBSITE.co.uk/images/icons/statuses/generic.png",
"name": "More information",
"id": "10005",
"statusCategory": {
"self": "https://jira.WEBSITE.co.uk/rest/api/2/statuscategory/4",
"id": 4,
"key": "indeterminate",
"colorName": "yellow",
"name": "In Progress"
}
},
"fields": {
"assignee": {
"required": false,
"schema": {
"type": "user",
"system": "assignee"
},
"name": "Assignee",
"autoCompleteUrl": "https://jira.WEBSITE.co.uk/rest/api/latest/user/assignable/search?issueKey=ISSUE&username=",
"operations": [
"set"
]
}
}
}
]
}

 

If I'm correct, I'm using the id of 111 to try and set my ticket to the status that I want it to be. My code looks as follows:

 

tickets.moreInfo = function(key) {
var transitionUrl = 'https://jira.WEBSITE.co.uk/rest/api/2/issue/TICKET-REF/transitions';
var transitionData = {
"transition": {
"id": "111"
}
};
transitionData = JSON.stringify(transitionData);

$.ajax({
type: 'POST',
url: transitionUrl,
data: transitionData,
contentType: 'application/json',
dataType: 'json'
});
}

 

No matter what, I'm always returned with either a 400 or 500 error. I've tried both the IDs 111 and 10005. Any thoughts? Am I doing something obviously stupid? Thanks!

1 answer

This widget could not be displayed.

Log/inspect the actual response body of the request, if it's 400 or 500 there should be more detailed info regarding the error there.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

97 views 1 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you