Can't see the project I am invited for.

Maedu Ekpenyong
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 22, 2024

I have just been invited to a project board i lost access to but I can't see the project I am being invited for on the board.

What can i do to see the invited project?

2 answers

0 votes
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 22, 2024

Hi @Maedu Ekpenyong welcome to the Community! What do you see when you try to access the project exactly? Can you access the project but not a specific board or can you not access the project at all?

I expect you will need to speak to an admin (org, site, or project) and have them check the following:

if project is Team Managed:

  • check Project settings > Access and ensure you are a member of the project

if project is Company Managed:

  • check Project settings > permissions and ensure you are in a group/role that has Browse (minimum) and other permissions (optional)
  • check the Board and ensure that the share permissions for the board include you


0 votes
Joey _ devsamurai April 22, 2024

Hi @Maedu Ekpenyong , you can check out the following:

1. Check Invitation Email or Notification: Make sure you have accepted the invitation to join the project board. This is often done via an email link or a notification within JIRA itself.

2. Verify Permissions: Ensure that the person who invited you to the project has given you the correct permissions. Sometimes, you might be added to a project but not granted viewing or accessing rights.

3. Search Directly: Try searching for the project name directly in the JIRA search bar. If you have the correct permissions, it should appear in the search results.

4. Clear Cache or Try a Different Browser: Sometimes, browser issues can prevent JIRA from displaying updated information. Clear your browser cache or try accessing JIRA from a different browser.

5. Check with the Project Admin: Contact the project administrator to confirm that the project hasn't been archived or that you haven't been removed from the project by mistake.

6. Log Out and Log Back In: Log out of your JIRA account and then log back in. This can sometimes refresh your permissions and resolve the issue.

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events