Can’t retrieve Projects list or Issue types in Apple Shortcut for creating task

Marek Brzeziński May 2, 2023

As written in the topic. I tried to create an Apple Shortcut for creating Jira issues. I used the prompt to get issue name and I tried to use Create Issue block, but I can’t see anything under Issue Type and Project …

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Simon Stiefel
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 2, 2023

Hi Marek,

In order for the Shortcut action to list available projects and issue types, you need to select your account and Jira site details by expanding the action with the triangle button at the end of the action summary, like this:

Screenshot 2023-05-03 at 9.40.21 am.png

Once that is added, tapping on Project or Issue Type should show you a list of options.

I hope this helps! Please reach out if you still experience issues.

Thanks,

Simon

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