Atlassian support responded, apparently they deprecated self-indexing in Cloud. "...we are currently upgrading our cloud infrastructure to make your Atlassian experience even better. A part of this change is that the old indexing functionality of JIRA has been deprecated. The most recent version of JIRA Cloud is no longer using the traditional indexing method and as such, the option to trigger a re-index has been removed."
I am having problems with my dashboadwidgets. My pie charts are visible to me as an admin, but are not visible to anyone else. That space just shows the error: An internal server error occurred when requesting resource .
Searching for a resolution, I found that I should "re-index" the site. Now I find that's not possible.
this still is a problem for me as well - updated many fields and also noted that logged time is not reporting in apps like Tempo Timesheets - but when i open the logged work issue and then run my tempo report again, the data appears - whatever this automatic reindexing thing for cloud is that you claim works for cloud automagically now - is NOT working...
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