So just now I noticed that I cannot move any issues from 'To Do' to 'In Progress', the 'In Progress' column/section is greyed out. Any idea what it could be?
It was working fine yesterday and all I changed today was create a few issues and save/share some new filters.
The current sprint has also not expired so I have no idea why I am not allowed to move the issues....
I'm using smart commits. Facing the same issue since 1 week. Please help. I've properly set up workflows also. The story moves from "Open" to "In progress" when a create a branch but its not moving to "Done" with smart commit like this "ITM-1 #close ticket closed". Please help me.
I had some of the conditions described above which prevented my transition, but even after resolving those I still could not move an issue out of my backlog. It turns out my workflow did not contain the same status as existed on my backlog. I think different companies will have different statuses, but we have "Selected for Development" and "In Development." My workflow went from backlog to In Development, when my backlog page shows backlog and "Selected for Development." Changing my workflow status from "In Development" to "Selected for Development" and making sure the transition from backlog to "Selected for Development" was available to the right users solved this issue for me.
Hi, I have the same issue and been trying to search for answers in community but to no avail.
Transitions has a condition that only assignee and admin (project role) can execute this transition.
Permission scheme is granted to assignee and admin for move issue.
Permission scheme is granted to admin for create issue only.
Admin can execute the transitions. But assignee cannot. Is there anywhere else i should look at?
I have tried validation but still didn't work. With properties, I'm not really sure what I'm doing.
Thank you in advance
oh my oh my.....
After few days without sleep figuring this out.
I tried to install a fresh jira on a new droplet and played around permission, project roles, workflow, transitions.
I finally found it.....Thank God.
Just want to share to anyone incase they're having some troubles as well with regards to permission and condition on the transition in workflow.
When condition is set, there is a tab that shows "all of the following conditions" or "any of the following conditions".
It was set on "all of the following conditions" that's why assignee cannot move the cards.
Sadly, I have overlooked on this and spend so many hours.
Hi @Paul and @Rogonzalez,
Apologies for not getting back right away on your answers. Cos my site was down and was trying to figure out on how to get it back on until I saw it was powered off in DO :)
Anyways, a screenshot is attached of the tab I mentioned on previous comment.
It should be in "Any of the following conditions" if you choose either of the Admin or Assignee can execute the transition.
But if you want both then it should be "All of the following conditions"
Hope this helps....
I will appreciate any help about this issue.
I'm facing the same problem:
I cannot move any issue on the board, I have admin rights, it's no conditions added to the workflow transitions, permission scheme configured with all permissions related as, transition, move, etc.
A day ago was working perfectly and today every new issue added cannot be moved within the board
I have the same issue, have reassigned the issue to admin and even as admin can't move it. I get an info alert box 'This task has finished running. The user Anonymous who started this task should acknowledge it.' and immediately below that, 'Unable to determine the current step for issue 'PC-77'.
I think this particular scenario might be such that the ticket was created under a different workflow than exists now, even though the workflow now actually has the same label names ("In Progress" still exists but I think possibly this ticket is set up under an old workflow that had the same names)
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