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Can't login with error message"your username and password are incorrect"

Hi, Sorry to disturb you. I apply for a new AMD account, but DevHub and Jira can't log in successtully with this account. Try it with another old account, can log in normally.

Already tried to reset password, and then log in with new password, still fail.

Could you please help to give some comment?

Hope for your reply, thanks.

 

DevHub Error.jpgLogin Error.jpgReset password.jpg

 

 

1 answer

0 votes
Ollie Guan Community Leader Dec 29, 2021

Hi @Sophie Song ,

It looks like you need to contact your site administrator to solve it as the instructions given in the screenshot

Click here to request access via your AMD representative

QQ截图20211229161849.png

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