Can't get access to the projects being an admin

[Alex Radevich]

Hi,

In our company, we have a lot of projects in Jira. Recently, I've been assigned to the administrator's team to work with the projects but for some reason, I can't see any project. 

When I'm trying to go through the link to any board, I'm getting this message.

I can't determine what is wrong with the error number. - JEJM7R

If I'm trying to check all projects, I get the info that I don't have permissions but at the same time, I'm an admin.

Please let me know how we can check if we set everything correctly. With other guys everything works correctly.

Best,

Alex R

[John Funk · Accepted solution]

Hi Alex - Welcome to the Atlassian Community!

Check the Permission Scheme for each project to make sure that you have Browse Project permissions in each scheme. Administrators do not have automatic access to all projects.

[Alex Radevich]

Thanks, John!

We are checking this now.

[Alex Radevich]

@John Funk everything works fine. Thank you for your help!

Best,

Alex R

[LINDSAY MITCHELL]

I am an admin on projects, but I do not have access to project settings to add drop down menus on issues for activity type and business owner of each issue. How do I get access to project and issue settings?

[John Funk]

Hi @LINDSAY MITCHELL  - Welcome to the Atlassian Community! First, a note that it’s always best to create a new question instead of adding answers to old posts.

Now, for this what kind of project is it? Company managed? Team managed? Jira business? Jira software? Jira Service management?

[Richard]

Did you check if the admin user has permission to access it. Sometimes you can configure but not access it. Permissions can be tricky sometimes. :)

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