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we are using JIRA Cloud. Couple weeks ago some JIRA Tickets started to appear that were not assigned to anyone.
I tried preventing this one by not allowing unassigned issues anymore.
Settings > System > Edit Settings
Unfortunately I can't change the setting "Allow unassigned issues"
Cannot turn off "Allow unassigned issues" as there are 1 issue(s) that are unassigned.
Please assign these issues before disabling Unassigned Issues.
N.B. You may not have permissions to view all of these issues.
I can't find this unassigned issue. If I click on the link there are no unassigend issues. Searching for unassigned issues also reveals no issues. I thought as an administrator I have all the permission but this one I cannot find and therefore can not change the setting to not allow unassigend issues.
This JIRA instance is a couple years old and has moved from a hosted provider to JIRA Cloud. First issue is from 2011. Maybe there is something stuck somewhere?
If you are an Administrator, it does not mean that you can see all tickets.
You should make sure that you have the Browse Projects permission in all project.