We use the Jira Announcement Banner to alert our users of changes, upcoming outages, and other things. In the previous user experience, we were able to manage the announcement banner from JIRA Administration > System > User Interface > Announcement Banner. In the "new Jira experience" the corresponding configuration area – Home > Settings > System > User Interface does NOT have an Announcement Banner link. We can't find it anywhere else.
Also, for everyone in our "old" JIRA experience, there's a banner displayed right now. I'm using the "new" Jira experience and the banner is NOT displayed. So maybe there isn't a banner at all in the new experience? If that's true, is there another method for alerting our users when necessary?
John Wilson, Arizona State University
As I replied to Mizan above, I submitted a support ticket with Atlassian, and they replied today saying that they reproduced the problem and created a bug report to address it:
What is the "new jira experience" ? is it a new instance or a add-on which has changed the UI of JIRA ?
AFAIK, the announcement banner is a part of JIRA and has not been removed yet.
It may be possible that this new UI/experience which you are using is provided by an add-on and has restricted modifications to the announcement banner.
The new Jira experience is an updated UI being gradually rolled out to all Cloud users. They're still testing and modifying it based on user feedback. I put in a support ticket about this, and they entered a bug report to fix the problem. See:
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