I can't create issues in JIRA right now. When I click "create", nothing happens. The button becomes immediately available to click on again.
I have restarted my browser and logging out and back into JIRA but still having the same problem.
To clarify, the "create" button I'm referring to is the button that triggers the creation of a ticket after all required fields have been entered (not the "create" button in the top header menu on JIRA).
Also, unable to create new Jira tickets in the Marketplace Eligibility Application (MEA) project
Hi @Kojo ,
Thanks for posting in the community.
I have checked the Jira Status now - https://jira-software.status.atlassian.com/and it's operational and there is no such errors reported.
It would be hard to guess without more background.
Could you please connect to support - https://support.atlassian.com/ if this is persistent ?
Hope that helps.
if I understood all correctly the problem is with a Jira Server (not Cloud) but you cannot nail it down to a browser issue.
Is the problem also happening for other users on other machines (PC/laptops/Smartphones)?
Is is still happening when you try a completely different browser for a test?
Assuming it is Jira Server I am wondering if you are able to see any error from log file?
atlassian-jira.log would be the first I't take a look into. Best watch it (maybe with the support of your system administrator right in the moment when you try to create an issue).
This documentation gives a guidance on where to look for logfiles:
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events