Can't create or edit any Dashboards

I'm runnning JIRA version v5.0.2#725-sha1:5735107 along with Microsoft Active Directory authentication. Everything was working just fine then i attempted to create another User Directory (#2) to link to a different OU container within Microsoft AD. I realized that the new User Directory wasn't going to work the way I thought so I deleted the (#2) User Directory and just continued to use the original one that worked. After removing the (#2) User Directory I can no longer modify or create new dashboards. I can view them but thats it. Even if i log in as the local administrator account I can't create or modify any dashboards. How can i reset these permissions so users can manage dashboards again??

Thank you,

4 answers

1 accepted

This widget could not be displayed.

There is a Global Permission "Create Shared Objects." Ensure you have that permission so that you can share filters and dashboards.

This widget could not be displayed.

I can get into the "Search Shared Dashboards" screen and I click on "Change Owner" under the gear icon. It has my account listed as the current owner. I clicked the button "Change Owner" while my name was listed and i received this message.

"The user 'My user name' does not have permission to share. The owner has not been changed."

I also tried this under the local administrator account but recieved the same error.

This widget could not be displayed.

Hi Kevin

To manage the dasboards you need to be owner of it. So probably you need to check it before, there should not be related to the AD. Also here is a documentation that might help: https://confluence.atlassian.com/display/JIRA/Managing+Shared+Dashboards

Hope it helps,

Celso.

This widget could not be displayed.

That worked! Some how the permissions for "Create Shared Objects" were blank. I added the groups again and it worked.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

146 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you