Can't change full name with Google login credentials

When I log into Jira using my company's Google account, I go to Profile Settings and try to change my display name (so it's just Chris and not Christopher), and it asks me for my password.

I've tried entering my Google password but this isn't recognized.  Is there a way to change my display name?

1 answer

This widget could not be displayed.

Hi Chris! If you log in to JIRA using your Google account, it means your JIRA site is managed by Google and changes need to be made in the Google side. You'll need to contact your administrator and ask him to change your name for you.

For more info, your admin can refer to Manage Google users

Let me know if this helps :)

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

281 views 5 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you