Can only type one character in JIRA

[Daniel David Smith]

Hi. I have a JIRA bug. I can only type one character into a issue and comments. Then I have to click the cursor again, and then I am only allowed to type only one more character.

I have logged out and logged in to JIRA. I have rebooted. Issue repeats in FireFox, Chrome, Edge.

Everyone in projects is affected. Replicated.

Not occurring outside JIRA (e.g. Confluence is fine)

[Dwight Holman]

Is affecting my users also. I think it is due to this active incident:

https://jira-software.status.atlassian.com/incidents/7c8832gjydnx

Though the description is unclear. Atlassian are investigating.

[paul]

A work around is to use the comments when opening the JIRA item to the side of the board.

[paul]

Actually scratch that. the sidebar is not working either

[Joshua Parks]

Just here to confirm that we're having the same issue in our team - The Bug/incident log linked above (and here https://jira-software.status.atlassian.com/incidents/7c8832gjydnx)

Seems to mention that the bug is fixed, but we're still getting it :\

[Kevin Kim]

This is happening for us as well!

[Kevin Duong]

Hi,

I and my team also got the same issue recently. 

[Kevin Kim]

Same here. The issue persists when working with pop up windows from board screen + issue window on the side of the screen with editing / commenting on existing issues

The issue has disappeared 

- when creating new issues from Create button

- when editing/commenting issues directly at the issues' URL (e.g. /abc-123) instead of using the side/pop up windows.

[Tatsuya Yagi]

Same here. Please fix ASAP

[Daniel David Smith]

It doesn't appear to be a character limit issue. I've been playing around and it seems to time out. If I type really fast I can get a few characters. Seems to time out at one second.