Can i validate previous status to execute rule when issue is transitioned?

I have a workflow than can go into statues like this:

A --> B

B --> C

A --> C

 

I only want to execute an automation rule when the issue is transitioned to C but only from B status. So I need to check to things in order to execute the rule:

(1) The issue transitioned to C

(2) The issue was transitioned from B

Thanks for the help!

1 answer

1 accepted

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Accepted answer
Nick Menere Community Champion Oct 18, 2017

Hi Sebastián,

To do this you can create a rule with the following:

  • Add a "Field value changed" trigger and listen for changes to the Status field
  • And a Compare condition to check for the previous value and current value.

It should look like this:

Screen Shot 2017-10-19 at 3.24.18 pm.png

The value for the First field is:

{{fieldChange.fromString}} -> {{fieldChange.toString}}

Hope that is what you were after.

Cheers,

Nick

Thanks for the response @Nick Menere that work great.

I'm going from "In QA" to "In Progress" and I tried those statuses with and without quotes (single and double) in the "Second Value" filed but neither seems to match against the values described in the first field. Is there a special way this needs to be formatted when there are spaces in the status names?

EDIT:

Apparently, it matters what trigger is chosen. To use this solution, make sure you are using the "Field value changed" trigger.

Nick Menere Community Champion Aug 22, 2018

Hi Daniel,

Yes, for that syntax you need to use that trigger. It is what populates "fieldChange".

 

If you want to use another trigger you will need use:

 

{{changelog.status.fromString}} -> {{changelog.status.toString}}

Cheers,

Nick

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