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I was having this same issue... or so I thought. Turns out if you open Jira and go to EACH PROJECT, click Project Settings > Automation > Slack Integration. You have to add the integration for each from the project settings page.
Thank you Scott. I was able to make new connections to one slack channel. My path in Jira was: EACH PROJECT, click Project Settings > Apps > Slack Integration.
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i like this integration mostly for the listener, when someone mentions a jira ticket, it will automatically display the ticket context in the slack channel, but it appears i need to explicitly integrate each project in order for this to work
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Jira Cloud for Slack (Official) I am able to use to track multiple project but it is so tedious to setup.
I have 10+ project to track for each project I have to connect separately then add JQL filters in each project to get exact tickets update I am looking for.
Is there a way to use JQL to track tickets instead using projects ?
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Hello Rex,
There two add-ons available to integrate JIRA and Slack:
- Jira Cloud for Slack (Official) - This is the official Slack Integration provided by Atlassian and allows you to integrate all your projects to a single channel in your Slack Workspace called "jira".
- Slack Jira Integration - This add-on allows you to integrate your JIRA subscription to multiple Slack Channels and also integrate multiple projects to a single channel as you mentioned.
Please, let me know which one you are using if you need more details about it.
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I used JIRA Cloud and was able to connect only 1 JIRA project to slack. After I connected it, there was no way to add another project, the project selection drop down was diabled and greyed out.
So I used Slack JIRA integration to add the second JIRA project to the same slack channel
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Hello Rex,
Jira Cloud for Slack (Official) allows you to integrate multiple projects to the default channel mentioned before, however, you must have the project Administration permission to perform such integration.
I think that maybe you were facing some permission problems, that's why the projects were appearing greyed out.
Anyway, I'm glad to know that you were able to achieve your need with Slack Jira Integration.
Please, let me know if I can help you with anything else.
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