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Can anyone help with images being unviewable?

L_Luckett
L_Luckett
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January 14, 2025

All of our tickets and enhancements we have attached images to are stating "preview unavailable". Has anyone experienced this. I have even tried downloading the image and reattaching it. It is there but once I exit Jira and re-enter, the image is gone again and the same "preview unavailable" message appears.

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C_ Derek Fields
C_ Derek Fields
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January 14, 2025

@L_Luckett Welcome to the community. 

What is the image file format? It may be that your image is in a format that isn't supported.

 

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