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Can I upload add-on that is reached through any other port than 443? Edited

Edit: And of course I meant to post this in the Jira Developers forum....

I'm developing an add-on for Jira Cloud. I have followed the guide at to install and test my add-on, using ngrok to create a tunnel to my local node.js server. In short: in my Jira Cloud instance I'm navigating to Settings -> Apps -> Manage apps -> Upload app and then enter the url where the atlassian-connect.json file can be retrieved.

The next step has been to host my app on an AWS server to not have to use ngrok. This is where I start having problems. If I run my server on port 443 the file upload to Jira Cloud is successful and the add-on is installed. If I run on other ports (tried 3030, 8120) I get the error code "Problem accessing the file"

The interesting part is that upload an add-on via port 3030 worked fine about a month ago. Since then the app audit log shows that the Embedded Marketplace was updated, which may or may not be related. I would very much like to be able to host it using another port than 443.

Is it possible to upload an add-on to Jira Cloud from a host using other ports than 443? Is there any documentation of this anywhere?

1 answer

1 accepted

1 vote
Answer accepted
Joe_Pitt Community Leader Oct 30, 2019

If you are using the web based application in https mode 443 is the standard port. They probably closed 3030. You really need to ask this question of the cloud provider. 

Thank you for your answer! I managed to post this question in the wrong forum and could not find a way to delete it. You are right, the only permit using the standard http/https ports in Jira Cloud apps.

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