Can I transfer my ondemand jira database to a downloaded version on my server?

[Adam Grace]

Hi,

due to a few troublesome restrictions with the otherwise fantastic OnDemand version of JIRA, I am wanting to swap the OnDemand version with a Download version of my Atlassian suite.

I wanted to know if I can keep the projects and information I currently have in my JIRA and Confluence databases and move them over to the downloaded version?

Any help is appreciated.

Regards,

Adam

[Abdulrazaq Mohammed Ali Omar · Accepted solution]

Hi Adam,

Yes, this should be OK, and you can refer to this documentation . Unfortuantly this week we hit this new bug

https://jira.atlassian.com/browse/JRA-30814

But this should be fixed on Monday to restore the normal functionalitt as before.

Hope this helps!

[Adam Grace]

Thanks Razaq.

I'll likely do this in the new year anyway as it's into holiday season now, and no one is in the office really :)

[Abdulrazaq Mohammed Ali Omar]

That should be fixed then, and hopefully you'll be able to follow the document without trouble. But if anything happens, you know our support guys are on standby :)